AMBER Retail Staff

It is intended for large retail chains, logistics companies, warehouse complexes, manufacturing enterprises and marketplaces.

Tasks

• Rapid expansion of line staff during seasonal surge in demand;
• A wide range of personnel due to interaction with a large number of outstaffing companies;
• Saving money on staff salaries by eliminating downtime;
• Monitoring the workload of employees forecasting the upcoming workload based on retrospective data;
• Full control over the actual time worked by line staff;
• Omnichannel interaction with resource providers: mail, phone, messengers, social networks, bots.

Functional features

• Automation of business processes for managing relationships with line personnel suppliers, setting up a convenient object model, cards, rights and roles;
• Control of staff working hours, setting up integration with the used ACS. Recording the time of arrival/departure of employees, the formation of reconciliations;
• Forecasting staff workload based on retrospective data, applying machine learning, initiating requests for missing resources;
• Automation of financial calculations according to current agreements and processes, setting up integration with 1C or other accounting systems for data exchange;
• Formation of requests to suppliers for personnel with details of the necessary parameters: gender, age, other;
• Control over the execution of Applications. If the deadlines for the execution of the Application are delayed, additional payments to additional suppliers are formed and the risks of non–departure of personnel are reduced.;
• Checking the reliability of personnel, the system has implemented integration with the FSSP, to check personnel for fines, debts and other negative aspects;
• Setting up integrations with all channels used for communication with personnel suppliers: messengers, telephony, mail, personal accounts on the site;
• Setting up chatbots for interaction on typical issues to reduce the burden on operators;
• Organization of supplier ratings. You can distribute requests based on the reliability factor of the resource provider.

Effects after implementation

• Leveling the seasonality factor.
  You quickly and easily get the missing staff from an established pool of outstaffing partners.
• Saving time and financial resources.
  Minimize the time to find the necessary personnel, reduce the risks of resource shortages.
• Full control over employees’ working hours, exits to facilities, breaks, absenteeism.
• Saving resources for mutual settlements.
  In AMBER, object reconciliations are generated based on actual data.
• A complete history of interaction with Partners in the same system.
  Any information on applications, objects, calculations can be raised in 2-3 clicks.