Международный гигант выбирает российские технологии: кейс автоматизации продаж Knauf Insulation на AMBER CRM
Project: Sales Automation
KNAUF INSULATION is an international manufacturer of insulation products and materials.
Tasks
- Combining the information accumulated by clients into a convenient structured interface;
- Elimination of errors related to the human factor;
- Implementation of tools for operational control.
Implemented solution on the AMBER platform
- The import of customer data from Excel to AMBER CRM is configured;
- Automated error control process when creating specifications;
- The stages of agreement approval have been set up, taking into account different divisions and regional links;
- A tool for approving contracts, documents and tasks has been introduced directly from e-mail for company managers;
- The work of shipment managers who work at different facilities is monitored;
- The collection and structuring of client data has been established, all information is displayed in the user-friendly interface of AMBER CRM.