{"id":673,"date":"2025-04-24T14:13:42","date_gmt":"2025-04-24T11:13:42","guid":{"rendered":"https:\/\/amber-soft.ru\/?p=673"},"modified":"2025-10-13T15:36:38","modified_gmt":"2025-10-13T12:36:38","slug":"finansoviy-universitet-pri-pravitelstve-rf","status":"publish","type":"post","link":"https:\/\/amber-soft.ru\/en\/cases\/finansoviy-universitet-pri-pravitelstve-rf\/","title":{"rendered":"Financial University under the Government of the Russian Federation"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Tasks<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide automated reception, segmentation and distribution of incoming requests from all channels to internal services;<\/li>\n\n\n\n<li>Monitor the processing of incoming requests and the formation of groups;<\/li>\n\n\n\n<li>Identify popular\/unpopular courses, analyze the effectiveness of marketing tools;<\/li>\n\n\n\n<li>To formulate a strategy for the development of automation of the university in order to increase its competitiveness and optimize internal resources.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Implemented solution on the AMBER platform<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Applications from potential applicants from the website, landing pages, contact center, mail, online Admission service., Google forms get into AMBER CRM;<\/li>\n\n\n\n<li>Depending on the category of the request, a business process is launched to refine it and tasks are created for responsible performers;<\/li>\n\n\n\n<li>Analytical reports have been set up to assess the popularity of courses, directions, the formation of groups, and the effectiveness of marketing channels;<\/li>\n\n\n\n<li>Documentation has been developed, on the basis of which the solution will be developed and scaled to regional branches.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>The Financial University under the Government of the Russian Federation is a higher educational institution in Moscow. It was created in 1919.<\/p>\n","protected":false},"author":1,"featured_media":675,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[30],"tags":[],"class_list":["post-673","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cases"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Financial University under the Government of the Russian Federation<\/title>\n<meta name=\"description\" content=\"\u041e\u0431\u0435\u0441\u043f\u0435\u0447\u0438\u0442\u044c \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u0439 \u043f\u0440\u0438\u0435\u043c, \u0441\u0435\u0433\u043c\u0435\u043d\u0442\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435 \u0438 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