{"id":287,"date":"2024-06-06T19:01:30","date_gmt":"2024-06-06T16:01:30","guid":{"rendered":"https:\/\/amber-soft.ru\/?p=287"},"modified":"2025-10-13T16:38:01","modified_gmt":"2025-10-13T13:38:01","slug":"kompaniya-element-dv","status":"publish","type":"post","link":"https:\/\/amber-soft.ru\/en\/cases\/kompaniya-element-dv\/","title":{"rendered":"Element-DV Company"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Tasks<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sales growth rates are significantly lower than planned, despite a multiple increase in the flow of requests.<\/li>\n\n\n\n<li>Uncontrolled growth of accounts receivable from customers.<\/li>\n\n\n\n<li>Complaints from customers whose requests went unanswered for a long time.<\/li>\n\n\n\n<li>Difficulties in restoring the history of communication with the client during long-term transactions due to the fragmentation of information and staff turnover.<\/li>\n\n\n\n<li>There is confusion with the sales workflow due to the large number of contract types used.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Implemented solution on the AMBER platform<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All requests received by the company are recorded and promptly processed.<\/li>\n\n\n\n<li>Thanks to integration with IP telephony, the quality of communication between managers and clients is monitored. Trainings are organized based on the results of the inspections.<\/li>\n\n\n\n<li>Reports have been set up, thanks to which the company&#8217;s management monitors the volume of accounts receivable, the activity of managers and the implementation of KPIs, identifies bottlenecks in sales and ineffective marketing channels.<\/li>\n\n\n\n<li>Sales growth has stabilized.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The Element-DV company is engaged in technical support of software, equipment and infrastructure, provides warranty and post-warranty service.<\/p>\n","protected":false},"author":1,"featured_media":470,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[30],"tags":[],"class_list":["post-287","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cases"],"acf":[],"yoast_head":"<!-- This site is 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