Saas

Support (per year)
Type	Cost	Description
Standard	free	Via E-mail. Response deadline - 24 hours
Basic	15% from purchased licenses	24 hours phone support. Via E-mail. Response deadline - 4 hours.
VIP	20% from purchased licenses	24 hours phone support. Via E-mail. Response deadline - 1 hours.

Customization
	Tariff 12	Tariff 6	Tariff 3
Print Form Customization	3 free forms	1 free form	46$ per task
Additional print forms customization	46$ per task	46$ per task	46$ per task
Group tasks customization	бесплатно	5 000	46$
Auto-task linked to event	3 tasks free	1 free task	46$ per task
Настройка авто-задач в привязке к событию	3 tasks free	1 free task	46$ per task
Tunning before launch: Tunning of users access, Workstation configuration, Tunning of visibility/invisibility preset fields of cards and insets Filling preinstalled directories with data	Free	Free	77$
Introductory training	Free	Free	Free
Email integration	Free	Free	Free
IP-telephony Oktell, Asterisk integration	Free	Free	Free
Mailing service integration	Free	Free	Free
Sales process audit	846$	846$	846$
Tuning of additional reports	46$ per report	46$ per report	46$ per report
Consultancy	31$ per hour	31$ per hour	31$ per hour
Site integration	154$	154$	154$
Online-consultant integration	154$	154$	154$
IP-telephony Oktell installation	231$	231$	231$
IP-telephony Asterisk installation	231$	231$	231$
Technical support Customer's office	31$ per workstation	31$ per workstation	31$ per workstation
Dashboard tuning	154$ per dashboard	154$ per dashboard	154$ per dashboard
Video lessons	46$ per lesson	46$ per lesson	46$ per lesson

Licensing