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AMBER CRM FEATURES

Sales ManagementLead generation, lead management
Management of customer and contact database
Transaction management
Selecting items for cross-selling
Sales planning
        MARKETING
        • Channel efficiency analysis
        • Automated mailings
        • Holding promo events
        • SWOT analysis
        • Market analysis
        Tasks and planning
        • Planning meetings and calls
        • Task setting, task chains
        • Ensuring timely compliance
        • Task automation within processes
        • Reminders
        Analytics
        • Dozens of pre-configured reports
        • Sales funnel, reasons for refusal
        • Manager efficiency per KPI
        • Client base segmentation
        • Plan-to-fact analysis
        Fine-tuned business processes
        • Sales
        • Acquiring customers
        • Processing requests
        • Generating transactions
        • Document approval
        User Preferences
        • Rights and roles
        • Reference guides
        • Objects
        • Workplaces
        • Document templates
        quick start
        • Detailed help
        • Tooltips for every field
        • Video tutorials
        • Training webinars
        • Efficient sales techniques
        personalization
        • Data import
        • Reference guide and interface setup
        • 1C integration
        • Business process adaptation
        • Connecting new lead sources
        industry-specific solutions
        • Industry-specific configuration
        • Expanded document circulation
        • Business process automation
        • Supplier management